Shipping policy

SHIPPING & DELIVERY

Please allow 1-2 business days for processing & payment verification. Packages generally ship within an additional 7-10 business days excluding weekends and holidays : You may experience slight delays due to COVID. Once your order has been shipped, a confirmation will be sent to your e-mail with a tracking number.  If the shipping address was inputted correctly or you’d like to amend the information, please contact charismaculture@gmail.com immediately. Changes cannot be made once the order has been shipped. Customers will be responsible for extra fees incurred if delivery was made to an incorrect address.

 

SHIPPING COST

US/Canada

  • Standard Shipping shipped via USPS. A tracking number will be provided once shipped.

WE SHIP WORLDWIDE: PROCESSING TIME : "When will my order ship?"

  • All orders are processed & verified within 1-2 business days or sooner and shipped within 7-10 business days.
  • We are not responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages. 
  • You may track your package using the supplied tracking number in your shipment confirmation email. 


HOW MUCH IS SHIPPING?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the checkout page where you will be offered shipping method choices and their prices

HOW LONG IS SHIPPING?
All orders are processed, verified, within 1-2 business days and shipped within 7-10 business days
Once your order has been shipped, the estimated time of arrival is:
US Orders:
1. USPS standard shipping 5-7 business days.

2. Priority 3-4 business days

3. Express mail 1-2 business days (Guaranteed within 2 business days).

International Orders:
1. USPS Priority international mail (7-14 business days)
 
HOW DO I TRACK MY ORDER?
When your order has shipped, we will send you a confirmation email that includes your tracking number so you can follow the progress of your shipment. For international orders, Standard Airmail includes a customs form label number that can be used to locate your package, but is not an actual tracking number.
 
*No price adjustments on previous purchases.

We greatly appreciate your business beautiful, thank you!

Charisma Culture Team